At LifeCasa.shop, we want you to shop with confidence. If something isn’t right with your order, we’re here to help.
1. Return & Refund Eligibility
Thank you for shopping at Lifecasa.shop. We want you to feel confident in your purchase. Please read our Refund and Returns Policy carefully.
1. Return & Refund Eligibility
- We accept returns and refund requests within 30 days of delivery.
- Returns and exchanges are applicable if:
- The product arrived damaged, defective, or faulty.
- The wrong item was shipped.
- There is a quality issue preventing normal use.
- Exchanges are allowed for eligible items.
2. Return Conditions
To qualify for a return or exchange, items must:
- Be in their original packaging, accompanied by the receipt or proof of purchase.
- Be in unused or like-new condition.
⚠️ The following items are non-returnable:
- Discounted or clearance items
- Customized or personalized products
- Items that have been used or are not in their original condition
3. Return Period
Customers must initiate a return request within 30 days of receiving the order. Requests submitted after this period will not be accepted.
4. Refund Process
- To start a return or refund, please contact us at support@Lifecasa.shop or use our online request form.
- Once your request is approved, we will provide you with the correct return shipping address via email.
⚠️ Do not return items to the original sender’s address listed on the package. - After the returned item is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be processed within 7 business days, using your original payment method.
5. Return Shipping Costs
- All return shipping costs are covered by Lifecasa.shop.
- No restocking or handling fees apply.
6. Contact Us
If you have questions about returns, refunds, or exchanges, please reach out to us:
📧 Email: support@Lifecasa.shop
🏢 TRUDEFENSE HARDWARE LLC
511 W Campo Bello Dr, Phoenix, AZ 85023, USA